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Contact TicketSmarter Customer Service

How to Reach a Person at TicketSmarter

Verified Contact Information

Toll-Free Number:

  • 1-833-222-3651
Call Now
Send Message

Accessibility:

  • 1-888-671-5676

Legal:

californiaconsumerrights@mytickettracker.com
CCPA Inquiries
privacy@monetate.com
Privacy Inquiries
customersupport@ticketsmarter.com

TicketSmarter Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular TicketSmarter Phone Number
1 (833) 222-3651
Average Hold Time
00:03:10
Average Calls duration
3 minutes
Most Popular TicketSmarter Email Address
customersupport@ticketsmarter.com
TicketSmarter Live Agent Availability
20% of callers successfully reach a real person
Issue Resolution Rate
Low (12% reported full resolution)
View full overview

How to Contact TicketSmarter?

TicketSmarter phone number is (833) 222-3651. If you have issues with your order, need to get assistance with the payment, want to get updates on available tickets, request a return or refund, call this number and connect with a TicketSmarter support agent. If you need to report website accessibility issues, please call (888) 671-5676.

If you want to contact the company by email, shoot a note at customersupport@ticketsmarter.com. Alternatively, you can submit a message via the TicketSmarter website. Consumers who like messaging on social media can send their request via Facebook, Instagram, or X.
Do you have legal questions? Do you need to get assistance with CCPA and privacy inquiries? Send an email to californiaconsumerrights@mytickettracker.com or privacy@monetate.com to get help.

TicketSmarter website doesn’t have an option for online conversations with support agents. While there is no TicketSmarter live chat available, you can submit a message via the website. To complete an online inquiry from, scroll down the page and follow the “Contact Us” link. Afterward, select the nature of your inquiry from the dropdown list, provide the requested information, and press the “Submit” button. Once the support department receives your message, they will look into your question and provide a response.

TicketSmarter customer service agents are available daily from 8 am to 11 pm EST. You can get in touch with the support team by phone, email, or website. The regular TicketSmarter hours are subject to change when it comes to the statutory holidays, so the response times may be longer than usual.

PissedConsumer Club

Contact Information

TicketSmarter Website:

TicketSmarter Help Center:

Corporate Office Address:

TicketSmarter.com
7007 College Blvd Suite 100
Leawood, Kansas 66621
United States

How Customers Rate TicketSmarter Support?

5.0 / 5
Good

Based on 342 calls to TicketSmarter customer support through PissedConsumer.com and 1 survey response.

Total Calls
342
Avg Call Duration
02:51
Issues Resolved
12%

Why Customers Call TicketSmarter?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 47%
  • Request for Information 14%
  • Shipping and Delivery 11%
  • Activation/ Cancellation 6%
  • Product/ Service 6%
  • Payments and Charges 5%
  • Refund 5%
  • Account 4%
  • Return/ Replace <1%
  • Cards <1%
  • Booking and Reservation Issues <1%

Customer Inquiries & Issues

47%
  • "Waiting for tickets"
  • "Lost tickets"
  • "Ticket process"

Request for Information

14%
  • "Questions about my tickets"
  • "I'm trying to find out information about my purchase"
  • "Need some answers about my order"

Shipping and Delivery

11%
  • "Haven't received my tickets for a concert tomorrow"
  • "Have not received parking ticket"
  • "I have not received my tickets for an event tomorrow"

Activation/ Cancellation

6%
  • "Cancellation refund"
  • "Need to cancel tickets"
  • "NO communication from seller when show cancelled and the origsl seller needs to go thru MusicFest to have them reissued and the email I was given gets no response!"

Product/ Service

6%
  • "Purchased qty 4 Stick Figure Friday, June 11th, 2027 @ 6:30pm Acrisure Amphitheater - Grand Rapids, MI Ticket Details Section 105 , Row K but have not received an email confirmation only see the charge for $792.48 on my credit card statement"
  • "Get tickets for ***"
  • "Insurance"

Payments and Charges

5%
  • "My transaction is pending and I didn't receive a email confirmation."
  • "*** tickets paid for need today"
  • "Problème billets"

Refund

5%
  • "Refund"
  • "Ticket refund"
  • "need refund"

Account

4%
  • "Ticket recovery"
  • "To see if anyone bought anything from you under my name my phone was hacked with all my information don't allow any purchases under my name"
  • "Can't find barcode already paid for tickets"

Return/ Replace

<1%
  • "Change in email"
  • "I bought tickets and I thought I purchased the returnable option for $118 but I didn't"

Cards

<1%
  • "Card declined"
  • "Bought tickets with my cash card then it said error but it went and took the money off my card I want my money back"

Booking and Reservation Issues

<1%
  • "Ticket"

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Why You Can Trust Our Contact Information

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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